Where are the general settings?

In Settings → Nursing Home (residents, guided tours, demonstration data, accommodation) and in Settings → Medical (dashboard, falls, prescriptions, clinical records). These screens are reserved for the establishment’s managers.

Who receives the room preparation when a resident arrives?

A room task is created for the housekeeping team. Fill in Named on room tasks to name one person on those tasks instead.

Who receives the administrative move-in tasks?

The administration team. Fill in Named on move-in tasks to name one person on those tasks instead.

What default values should I use for stay duration and room capacity?

30 days for the stay duration and 1 bed for the capacity suit most homes. These are only pre-filled values, editable afterwards on each stay or each room.

Should demonstration data be loaded in production?

No. Load Demonstration Data creates fictitious residents, rooms and invoices: keep it for a test or training database. Never use it on your real database.

How do I switch the guided tours off?

Untick Guided tours in Settings → Nursing Home. None of them then appears for anyone. Replay for everyone starts them again from the first one for every user.

What does “Hide Empty Stat Cards” do?

Off by default, this setting keeps every dashboard card visible even when its counter is 0. Turn it on only if you prefer a cleaner screen.

General settings (residents, rooms)¶

This page covers the settings that structure the day-to-day running of your home: how residents are managed, the guided tours, the demonstration data, accommodation (stay duration, capacity, who is named on the move-in tasks) and the Medical tab.

You will find them in the Settings application:

Settings → Nursing Home — residents, guided tours, demonstration data, accommodation;
Settings → Medical — dashboard, falls, prescriptions, clinical records.

In Belgium

The Belgian pack adds an Approvals block to the Nursing Home tab (the establishment’s INAMI numbers, its MR/MRS approvals and their beds) and a SAM medicines block to the Medical tab. See Belgian settings.

Reserved for managers

These settings are only visible to users who hold the establishment manager role. They are set once and then rarely change afterwards.

Residents¶

Settings → Nursing Home → Residents. Two options frame the creation and follow-up of residents.

Setting	What it does	Recommended value
Medical Information	Makes medical information mandatory for all residents.	Establishment-specific — turn it on if the head nurse requires a complete medical file from admission onwards.
Family Notifications	Sends automatic notifications to the resident’s family.	Establishment-specific — turn it on if you communicate with families from WideCare.

Guided tours¶

Settings → Nursing Home → Guided tours. Step-by-step guides through the admission and billing flows, started at the first sign-in and from the ? menu at the top.

Setting	What it does	Recommended value
Guided tours	Turned off, no guided tour appears for anyone.	On while the team learns WideCare.
Replay for everyone (button)	Every user follows the guided tours again from the first one, at their next sign-in.	After a training session, or when new staff arrive.

Demo Data¶

Settings → Nursing Home → Demo Data. A way to fill a test database with fictitious residents, rooms, stays and invoices.

Setting	What it does	Recommended value
Demonstration set → Load Demonstration Data	Shown while the database holds no dataset. Creates invented residents (fictional names and identifiers) in a fictitious establishment, with rooms, stays, billing periods, medical data and meals: the set to show the product with.	A test or training database only.
Demonstration set → Update Data	Takes the place of the first button once the set is loaded, under Loaded in this database. Adds what WideCare delivered since the set was loaded (furniture, supplements…), without duplicating anything.	After an update of WideCare, on the same test database.

Never on your real database

Demonstration data creates fictitious residents and invoices. Only use these buttons on a test or training database, never on your production environment.

Accommodation¶

Settings → Nursing Home → Accommodation. This block sets the default values for rooms and stays, and who is named on the tasks created when a resident arrives or changes room.

Setting	What it does	Recommended value
Default Stay Duration	Pre-fills the duration (in days) proposed when a new stay opens.	30 days
Room Capacity	Number of beds pre-filled when creating a new room.	1 bed (single room)
Named on room tasks	A person named on the new room tasks (preparing the room). Empty, the tasks go to the housekeeping team.	Empty, unless one person handles every room.
Named on move-in tasks	A person named on the new administrative move-in tasks (agreement, condition report, inventory…). Empty, the tasks go to the administration team.	Empty, or the admission coordinator.

Tasks at every move-in

At every admission, as well as at every room change or transfer, WideCare opens a new stay and creates the room and move-in tasks on its own. These are work reminders: they avoid oversights on arrival.

Medical tab¶

Settings → Medical.

Dashboard¶

Setting	What it does	Recommended value
Hide Empty Stat Cards	Hides the dashboard cards (missed care, attention points, reassessments…) whose counter is 0.	Leave off (default): a displayed “0” is a positive signal, not a lack of information.

Falls¶

Setting	What it does	Recommended value
Tell the head nurse of a fall to read	A recorded fall is always among the head nurse’s activities to read. Choose E-mail and activity to also send an e-mail, or Activity only.	Establishment-specific.

Prescriptions¶

Setting	What it does	Recommended value
Receive prescriptions by e-mail	Each e-mail sent to the Alias address becomes a draft prescription, with its PDF beside the form.	On, if doctors or the pharmacy send prescriptions by e-mail.
Read the lines off the PDF	Fills in the lines of a received prescription: Typed by hand or Local OCR. The nurse checks each line before confirming.	Establishment-specific.
Create a missing medicine from the reference catalogue from this certainty (%)	When a line read off the PDF names a medicine the home does not have yet, it is created from the reference catalogue only above this certainty.	85 (default).
Track the pillboxes	Each dose records who prepared it and who checked it; a care assistant gives only a prepared dose, a nurse prepares an unprepared one on the spot.	Establishment-specific.
The house’s pharmacy	Serves the residents who chose no pharmacist of their own: their orders go to it.	The home’s usual pharmacy.
The pharmacy’s basket leaves at	Every morning from this hour, what is missing leaves for the pharmacy by itself, with the medication schedule.	8:00 (default).

Clinical Records¶

Setting	What it does	Recommended value
Body location entry	How the staff points at a place on the body: a Drawing to tap, or a List to pick from.	Drawing on tablets; List if staff prefer it.

General settings (residents, rooms)¶

Residents¶

Guided tours¶

Demo Data¶

Accommodation¶

Medical tab¶

Dashboard¶

Falls¶

Prescriptions¶

Clinical Records¶

Going further¶