Welcome to the WideCare documentation

WideCare is the healthcare software published by LPLG on Odoo. It serves several care sectors on a shared base. This documentation guides you day by day, step by step, with screenshots.

Your sector

Choose your sector with the sector selector at the top of the page. The side bar and the cards below then show only the pages of that sector, and the choice is remembered for your next visit.

Nursing homes

For nursing and care homes, short stay included: residents and rooms, admissions, care and medicines, meals, billing, the family portal, staff planning and quality.

Day care centres

For the people who come by day: their file, the days they come, attendance, the care and medicines given on those days, and billing.

Serviced residences

For residences that rent housing units with services: units, contracts and occupants, notice, monthly billing, meals, calls and service requests.

General practitioners

For a general practice: patients, appointments, consultations and per-act billing.

The pages below apply in every country. What comes from a country’s own rules — its dependency scale, its health insurers, its electronic exchanges, its funding — lives in that country’s space.

Your country

Each country has its own space. The country selector at the top of the page filters the navigation: the side bar shows the common applications and the space of the country you choose.

Belgium

The Belgian dependency scale, the allowance paid by the health insurers, the electronic exchanges with them, the institutional allowance, the day care centre and serviced residences.

Belgium
France

Coming soon.

France
Luxembourg

Coming soon.

Luxembourg
Germany

Coming soon.

Germany
Spain

Coming soon.

Spain

The applications

Getting started

Log in, discover the apps and the dashboard, and find your way around a screen.

Getting started
Residents

The resident’s file, the stay, the assessments, the rooms and the condition report.

Residents
Admissions

From the first enquiry to the move-in: the pipeline, the candidate’s file, the admission.

Admissions
Day care centre

The day care centre: approval and day places, the users’ days, attendance, care on attendance days and billing.

Day care centre (CSJ)
Serviced residences

Units, regimes and contracts of a serviced residence: notice, billing, meals, calls and requests.

Serviced residences
General practice

The practice of a general practitioner: patients, appointments, consultations and the acts billed.

General practice
Care

The care dashboard, the clinical record, care plans and tasks, observations, assessments and registers.

Care
Medicines

The medication circuit on one screen: prescriptions, treatments, pharmacy orders, pillboxes, the round and the follow-up.

Medicines
WideCare app

The day’s work of the staff on a phone or tablet: tasks, medication round, residents, observations, meals, drinks and rooms.

WideCare app
Meals

Menus and diets, dishes and textures, meal distribution, nutrition monitoring and the public menu.

Meals
Billing

Billing periods, the invoice type, the care allowance, supplements, absences and invoices.

Billing
Split billing

The resident’s share divided among several debtors, one invoice each.

Split billing
Pocket money

The money the home holds for a resident: balance, purchases and settlement.

Pocket money
Family portal

What relatives may see: liaison notebook, documents, invoices, health summary.

Family portal
Resident documents

Automatic document folders per resident and attachment centralization.

Resident documents
Technical interventions

Repairs in the residents’ rooms: the ticket, its full cost, and billing it to the resident.

Technical interventions
Staff planning

Shifts by role and sector, critical periods, automatic planning and the schedule sent to the staff.

Staff planning
Quality

The complaints register, the residents’ council and the observation of preserved capacities.

Quality
WideCare AI assistant

Ask the documentation a question without leaving WideCare.

WideCare AI assistant
Configuration

All the settings: residents, billing, meals and documents.

Configuration

A precise question?

Use the search bar at the top, the FAQ or the Glossary. This documentation is public and written to be readable by AI assistants — you can ask your question in plain language.