Residents¶
Everything about a resident’s life in the facility, from the admission to the daily record: stay, assessments, room, move-in and condition report. The resident is the central record all the other apps build on — care, meals and billing.
Key principles¶
Admission: handled in its own application, from the first enquiry to the move-in; it creates the resident and opens their stay. See Admissions.
Stay: the period during which the resident occupies a room. It goes from Draft to Confirmed (the room is held), Active (the resident lives here) and Ended. It drives presence, billing and the end-of-stay procedures.
Residency: read off the stays — Expected, Present, Left or Deceased.
Dependency assessment: scores the resident’s dependency on the scale the country uses; it determines the category declared to the health insurer, on which the care allowance it pays relies.
Room: its occupancy follows the stays; its housekeeping stage is tracked separately.
Staff tasks: the chores of the house — preparing a room, the move-in steps — handed to the team that does them.
Condition report: a joint move-in/move-out assessment of the room and its equipment, signed by the representative and the facility.
In Belgium
The dependency scale is Katz, the stay types are the MR and MRS sectors, and the resident’s file carries the NISS and the mutualité — see The resident’s file in Belgium and The Katz assessment.
What’s next¶
Manage a resident — the list, the record, the stay.
Geriatric assessments — MMSE, Braden, MNA, OHAT, Tinetti and pain.
Rooms and occupancy — the board, the room record, generating the rooms.
Room change and transfer — now or on a later date.
Room housekeeping — to prepare, to clean, ready.
Staff tasks — the chores of the house, by team.
The move-in procedure — the tasks every new stay opens.