Family portal and public menu¶

WideCare shares the meals with families and in the dining room, from the same menus and the same meal round as the team uses.

Family portal¶

A relative signed in to the portal finds a Meals entry (View Meals). Once the Family portal application is installed, the meal pages follow the accesses: only a relative whose access has Meals ticked sees them, and a Meals tile appears on the resident’s family page. See Family portal.

The relative finds:

• Today’s Meals — the date, Today’s Menu (the dishes of each meal), then for each of their residents a table Meal, Location (Dining Room, In Room, Absent), Served (or Refused) and Consumption (the amount eaten).

• Meal History — the meals day by day, served with the amount eaten, Refused or Not Served.

• The resident’s page — Meals (30 days): Meals Served, Well Eaten (75%+), the Diets and Allergies, and the detail of each day.

Coming from the resident’s family page, the breadcrumb leads back to it.

Meal e-mails to families¶

WideCare can e-mail the family contacts of a resident:

• a weekly meal summary — the meals of the last 7 days, served or refused, with the amount eaten;

• a meal alert — the same evening, when a meal was eaten at 25% or less or refused. Each plate triggers at most one alert.

To switch them on:

1. In Meals → Configuration → Settings, block Family Notifications, tick Family Meal Notifications.

2. On the resident, tab Nutrition, tick Notify Family of Meals.

3. Make sure the resident’s family contacts have an e-mail address.

Public menu pages¶

The menus can be read without signing in, at the home’s address followed by:

The day’s page has the buttons Week, Print and Kiosk. The dishes carry the badges Vegetarian, Gluten-Free and Diabetic-Safe, taken from the dish catalogue. Days without a confirmed menu show Menu in preparation or No menu available for this date.

The printable menu and its QR code¶

The printable menu lists the day’s meals and their dishes, a legend of the badges and the note “For allergies or special dietary needs, please contact the staff.” Its QR code (Scan to see the menu online) opens the online menu, so a printed sheet always leads to the latest version.

The kiosk¶

The kiosk shows the day’s menu full screen, for a screen or a television in the dining room. It refreshes itself at the interval set in Kiosk Refresh (seconds) (every 10 minutes by default, 30 seconds at least).

Look of the public pages¶

In Meals → Configuration → Settings, block Public Menu & Kiosk:

• Public Menu Color — the main colour of the menu, week and kiosk pages;

• Show Company Logo — the home’s logo at the top of the pages;

• Kiosk Refresh (seconds).

See Meal and nutrition settings.

Going further¶

• Family portal — the accesses that open the meals to a relative, and everything else they may see.

• The meal round

• Menus, diets and allergies

• Meals overview